FAQ
Billing and terms
Billing period, renewal, termination and your claim in case of an outage.
- Billing period, renewal and terminationHow the service term works, how renewal for the next billing period happens, what the notice period is and what to do before you end the service.
- Service outages and compensationWhen you are entitled to compensation for a service outage, how big the discount is, how to report an outage, and what to check first.