FAQ / Security

Strong passwords and how to manage them

‹ Security

Most hacked websites do not fall into the hands of attackers through a sophisticated attack, but because of a weak or reused password. One cracked password then opens the admin panel, FTP and emails.

What makes a password strong

  • Long. Length is what matters, ideally at least 14 characters. A long sentence of several words is better than a short password with an exclamation mark.
  • Unique. Every service should have a different password. If one leaks, the others stay safe.
  • Unrelated to you. No names, birth dates, company names or dictionary words.

Where you have passwords

Hosting admin panelaccess to everything, the most important password
Mailboxesallow password recovery for other services
FTP accountsaccess to website files
Databasesaccess to application data
Website admin (WordPress, etc.)the most common target of attacks

How to remember them

Use a password manager. You remember one strong master password and the program generates and stores the rest. It is both more secure and more convenient than writing passwords on a piece of paper or always using the same one.

Basic rules

  • Do not send passwords by email or write them in a chat. If it is unavoidable, share them through a different channel than the username.
  • If a password has probably leaked (suspicious activity, a user leaving the company), change it immediately.
  • Where possible, turn on two-factor authentication, see the glossary.
  • You can find out whether your address was part of a data breach at haveibeenpwned.com.
  • Do not use default usernames such as admin.

If your website has already been hacked, read My website was hacked: what to do.

Still not sure what to do?

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